392 Reviews Found
Confirmed Service Customer
Clint did a great job. Very friendly and recommended additional services. Explained all my options
Tom M.
MEDINA
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Confirmed Sales Customer
I was greeted at the door and had a great experience working with the team from Kevin to the finance people, everything went smoothly.
Christine M.
COLUMBIA STATION
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Confirmed Service Customer
It was easy to make the appointment and everyone was very friendly and helpful.
Lynn W.
MEDINA
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Confirmed Service Customer
This was probably the best experience I’ve ever had taking my vehicle for service. Mike met me at my car door and called throughout the service. My work was done prior to when I needed my vehicle back. Was greeted upon my return for pick up and was out the door in 5 min.
Jill E.
MEDINA
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Confirmed Service Customer
Staff was friendly. Dealership is clean and comfortable. The only thing I don't like is that every time I am there for a service, someone is trying to talk me into getting something else done while I am there. I don't like being put on the spot like that.
Monica R.
MEDINA
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Confirmed Service Customer
service dept was very friendly and htey answered allmy questions regarding my service.
Robert C.
MEDINA
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Confirmed Service Customer
Easy to schedule, when other dealerships are over a month out. Courteous staff and timely service.
Eric L.
MEDINA
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Confirmed Service Customer
I had the pleasure of working with J.C. Pavlik. He was very courteous and took the time to listen to my situation. J.C. was able to provide me with a diagnostic in a timely manner and walk through the necessary repairs. The work was completed professionally and in a timely manner! Thank you J.C. for being the calming presence in a time when the uncertainty of the situation can be overwhelming. Great job J.C. and the entire Serpentini of Medina team that took care of my vehicle!
Steven L.
HINKLEY
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Confirmed Service Customer
The customer service rep at Serpentini Chevrolet always make me feel like part of an automotive family. They often suggest services that should be performed, but do not pressure you into doing anything that you feel is not necessary. My car was done in a little over an hour and returned to me sparkling clean.
Paul M.
MEDINA
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Confirmed Service Customer
Very clean and very helpful. Will definitely go back for my next oil change
Klorissa D.
MEDINA
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Confirmed Sales Customer
They had the car and the color we were looking for. Salesperson (Tim) did an amazing job and sensitive to the payment price we wanted.
Robert W.
WELLINGTON
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Confirmed Service Customer
Truly Professional Work by Teck. Advisor Clint Hackney made me feel very comfortable with having work performed at Serpentini Chevrolet. 5 Star Service, Thank you, Dennis
Dennis D.
ASHTABULA
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Confirmed Service Customer
They were able to get me in within 2 hrs to complete a recall repair. The Service Techs were friendly and knowlegable. The repairs were completed within 45 minutes. I would definitely recommend this Service Department.
Alvin P.
BRUNSWICK