The Service Dept there is wonderful. Everyone is very friendly and helpful. There is a white-haired gentleman who usually is the one who has checked me in for the past four years. He should be the example for how all employees handle customer service. He is very pleasant, always greets you with a smile, and keeps you up to date as to the status of your service while we were waiting. (I'm sorry that I cannot remember his name) I have even been there when other customers have gotten bad news about their car and the cost, and were very short and even nasty to him. He never strays and remained very pleasant during the entire conversation, even though the other person was not too nice to him. My husband and I are always glad to see him working there when we bring our vehicles in for service. I hope he plans on working there a long time.
Linda R.PARMA HEIGHTS,OH
Hello, we really appreciate your feedback! We sincerely value your business and look forward to your next visit!