EVERYTHING went better this time than my previous experience with my 2014 Captiva. A lot of new faces in Service Adviser area, probably for a good reason and the changes made for a much better experience.
I had just a simple oil change done at the time of my service! It always is the best service you can get anywhere. I live closer to the Westlake one but always drive out to the Medina Location just because I love it there so much! Every time I go in for service or anything at all I always get the greatest service! Keep up the great work
Vehicle was in for routine oil change/tire rotation, and technician discord a tear in the outer wall of the right rear tire. Spouse brought vehicle home, and it was agreed that the tire should be replaced. The vehicle was brought back to the dealership the following day, and a new replacement tire was installed